Housebuilders outsource the management of their assisted move and part exchange schemes which allows them to utilise their own resources and concentrate on plot sales. Increasingly the current providers of this service have become call centre type operations which are driven by processes rather than listening to what the housebuilders sales team need to build a forward sales pipeline.
The House to Home team is an extension of the housebuilder’s sales team, we work closely with sales consultants on their new build sites as well as the management team adapting our service to their individual needs and styles.
We are solutions focused and care about what we do, some estate agents work on the basis that any instruction is worth having even if that means over valuing to get it on their books – and consistently discuss reductions with the house owner until the property finally gets to the true market value. This method is detrimental to housebuilders as they require their customers valuation expectations to be to sell their property within a reasonable time frame usually 4-6 weeks so they can reserve their chosen new home.
House to Home listen and act upon our housebuilders’ feedback so we deliver the best service possible. We love what we do so it is important to us to build strong relationships in the field as well as regular communication from our base in Cheadle Hulme, Cheshire.